1. Order Confirmation
Once your order is successfully placed, you will receive an order confirmation. Please make sure that your contact details and delivery address are correct before confirming your order.
2. Delivery Time
We aim to deliver your order within the estimated delivery time displayed at the time of ordering. Delivery time may vary depending on traffic, weather conditions, order volume, and other unforeseen circumstances.
3. Delivery Area
Delivery is available only within our designated service areas. Delivery availability depends on your location and can be confirmed during the ordering process.
4. Delivery Charges
Delivery charges, if applicable, will be displayed before you complete your order. Charges may vary depending on the delivery location and order value.
5. Receiving Your Order
Please ensure that someone is available at the provided delivery address to receive the order. Our delivery team may contact you using the phone number provided with your order.
6. Delayed or Missed Delivery
In case of an unexpected delay, our team will make reasonable efforts to contact you and complete the delivery. If you are unavailable at the time of delivery, additional delivery attempts may not always be possible.
7. Food Quality & Packaging
All orders are prepared fresh and packed appropriately before dispatch. If you receive an incorrect, damaged, or incomplete order, please contact us as soon as possible.
8. Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team. We will be happy to assist you with your concerns.
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