Terms & Conditions

1. Introduction

Welcome to our restaurant website. These Terms & Conditions govern your access to and use of our website, online ordering services, table booking services, event booking services, and any other services provided through our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to update, modify, or change these terms from time to time. Any changes will be published on this page and will become effective once they are posted.

2. Use of Our Website

Our website is provided to allow customers to explore our restaurant, view our menu, learn about our services, place orders, make enquiries, book tables, and access other available features.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to any part of the website, introduce malicious software, interfere with website functionality, or use the website for fraudulent or unlawful activities.

3. Customer Account

Certain features of our website may require you to create an account. When creating an account, you are responsible for providing accurate and complete information.

You are responsible for keeping your account information and login credentials secure. Any activity performed through your account may be considered your responsibility.

If you believe that your account has been accessed without your permission, please contact us as soon as possible.

4. Menu, Food & Product Information

We make reasonable efforts to ensure that the food, menu, product descriptions, prices, images, and other information displayed on our website are accurate and up to date.

However, menu items, ingredients, availability, prices, portion sizes, and other details may change from time to time without prior notice.

Images shown on the website are for general representation purposes. The actual appearance, presentation, or portion of a food item may vary.

Some menu items may contain ingredients that can cause allergies or dietary reactions. Customers are advised to inform our restaurant team about any allergies, dietary restrictions, or special requirements before placing an order.

5. Orders

When you place an order through our website, you are requesting us to prepare and provide the selected products according to the details submitted by you.

After placing an order, you may receive an order confirmation. An order confirmation does not always guarantee that the order can be fulfilled. We reserve the right to cancel or refuse an order in certain circumstances.

Orders may be unavailable due to product availability, technical issues, incorrect information, operational limitations, or other circumstances beyond our reasonable control.

6. Order Cancellation

Customers may request cancellation of an order, subject to the status of the order and our applicable cancellation policy.

Once an order has entered preparation, cancellation may not be possible. In such cases, the customer may remain responsible for the order amount.

We may cancel an order if an item is unavailable, payment cannot be verified, incorrect information has been provided, or circumstances prevent us from fulfilling the order.

7. Prices & Payments

Prices displayed on our website are subject to change without prior notice. The applicable price for an order will generally be the price displayed at the time the order is placed.

Additional charges such as delivery charges, taxes, service charges, or other applicable fees may apply depending on the order and services selected.

Where online payment is available, payments may be processed through third-party payment service providers. Customers agree to provide valid and accurate payment information when completing a transaction.

8. Delivery

Where delivery services are available, we will make reasonable efforts to deliver orders to the address provided by the customer.

Delivery times are estimates and may vary depending on order volume, weather conditions, traffic, location, preparation time, availability, and other circumstances.

Customers are responsible for providing a complete and accurate delivery address and ensuring that someone is available to receive the order where required.

9. Table Bookings

Table bookings made through our website are subject to availability and confirmation by the restaurant. A booking request does not necessarily guarantee a confirmed reservation unless confirmation is provided.

Customers are requested to provide accurate contact information and arrive at the restaurant at the scheduled time.

We may release a table if the customer does not arrive within a reasonable period after the scheduled booking time, subject to our restaurant's operational policy.

10. Event Bookings

Event bookings, private functions, celebrations, and other special arrangements may be subject to separate terms, pricing, minimum requirements, advance payment, and availability.

Customers are responsible for providing accurate event details, including date, time, number of guests, food requirements, and any special requests.

Any cancellation or modification of an event booking may be subject to applicable cancellation charges or other conditions communicated at the time of booking.

11. Offers & Promotions

From time to time, we may offer discounts, promotions, special menus, coupons, or other promotional offers. Each offer may have its own terms, eligibility requirements, validity period, and restrictions.

Promotional offers cannot necessarily be combined with other discounts or offers unless specifically stated. We reserve the right to modify or discontinue any promotion at any time.

12. Intellectual Property

All content available on this website, including text, logos, graphics, photographs, images, designs, icons, menus, branding, and other materials, may be protected by applicable intellectual property laws.

You may access and use the content for personal and legitimate purposes only. You must not reproduce, copy, distribute, modify, publish, sell, or otherwise use our content without appropriate authorization.

13. Third-Party Services & Links

Our website may contain links, payment services, social media integrations, maps, delivery services, or other features provided by third parties.

Third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, security, or policies of third-party websites or services.

14. Disclaimer

We make reasonable efforts to keep our website available and information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or available at all times.

Website content and services may occasionally be unavailable due to maintenance, technical problems, network issues, system failures, or circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, we shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Customer Responsibility

Customers are responsible for ensuring that all information submitted while using our website is accurate, complete, and up to date.

Customers must not misuse our website, submit false information, attempt fraudulent transactions, interfere with website operations, or use our services for any unlawful purpose.

17. Privacy

Your use of our website may involve the collection and processing of certain personal information. We handle personal information in accordance with our Privacy Policy.

By using our website and services, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be handled.

18. Events Beyond Our Control

We will not be responsible for delays or failure to provide services caused by circumstances beyond our reasonable control. These may include natural disasters, severe weather, accidents, transportation problems, government restrictions, power failures, internet or network problems, or other unforeseen events.

19. Suspension or Termination

We reserve the right to suspend or terminate access to our website or certain services if we believe that a user has violated these Terms & Conditions, engaged in fraudulent activity, misused the website, or otherwise acted in a manner that may negatively affect our business or other customers.

20. Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of India. Any disputes arising in connection with the use of our website or services shall be subject to the jurisdiction of the applicable courts.

21. Changes to These Terms

We may revise these Terms & Conditions whenever necessary to reflect changes in our business, services, website features, or applicable legal requirements.

The updated Terms & Conditions will be published on this page. Your continued use of the website after changes are published means that you accept the updated terms.